Erklärung zur Barrierefreiheit

Name of the organization: Webropol

Web address or name of the service: Webropol Survey & Reporting (shared as link)

Digital service was audited by Annanpura Oy

This statement was updated on December 20th 2022

• Current accessibility standard:
  WCAG 2.1, AA-level
• Current accessibility state:
  The audited service complies with most of the critical A and AA level accessibility criteria

Some accessibility gaps may still be found in surveys and report links. We apologize for these shortcomings. If you find an accessibility issue in the survey or report shared as link, that is not listed below, please contact us.

This statement is updated monthly as fixes become available.

Accessibility issues

Webropol survey

• NPS question type presented with smileys is implemented in such a way that it can only be answered by using a mouse (WCAG 2.1.1). Fix estimate 3rd quarter 2023.
• The fourfould question type is implemented in such a way that it can only be answered by using a mouse (WCAG 2.1.1). Fix estimate 2nd quarter 2024.
• The selection question button groups have problems in indicating the amount of buttons in some Internet browsers (WCAG 1.3.1). Fix estimate 4th quarter 2023.
• Matrix, position and NPS question types on the questionnaire have been set up using table structures which have not been marked for this purpose (WCAG 1.3.1). Fix estimate 4th quarter 2023.
• The summary page can be downloaded as a PDF file (if the survey creator has activated this setting) that does not meet the accessibility criteria of WCAG 2.1. Fix estimate 2nd quarter 2024.
• Calendar question type’s keyboard focus for the input field has Insiffucient border contrast. Fix estimate 2nd quarter 2023.

Feedback

You can send accessibility feedback by:

• Email: helpdesk@webropol.co.uk
• Filling out the feedback form. Open accessibility feedback form from this link..

If you encounter accessibility problems with this service, send feedback first to the administrator of the service. It may take up to 14 days to receive an answer. Should you not be happy with the answer or you will not receive an answer in two weeks, you can contact the authority.

Contact information for the country authorities:

England, Scotland and Wales
Equality Advisory and Support Service (EASS)
www.equalityadvisoryservice.com
EASS contact form
Telephone: 0808 800 0082

Finland
Etelä-Suomen aluehallintovirasto
Saavutettavuuden valvonnan yksikkö
www.saavutettavuusvaatimukset.fi
Email: saavutettavuus@avi.fi
Telephone: 0295 016 000

Germany
The Federal Government Commissioner for Matters relating to Persons with Disabilities
Telephone: 030 18 527 2805
E-Mail: info@schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de

Sweden
DIGG – Myndigheten för digital förvaltning
www.digg.se
DIGG contact form (in Swedish)
Telephone: 0771-11 44 00

Additional information regarding the accessibility of this service

The accessibility audit was conducted using the default settings of the service. Creators of individual surveys or reports may use settings that affect the level of accessibility by selecting, for example, text and background colours that do not comply with the WCAG criteria.